Hospitality & travel

“VAA has been instructing Harbottle & Lewis since 1984 and we keep coming back for a reason, not only is their service first class, they genuinely care and take a real interest in our business.”

Julian Homerstone, General Counsel, Virgin Atlantic Airways Limited

The hospitality and travel sectors remain highly competitive. To be successful you need to evolve and adapt. The clients we typically act for have identified and are responding to changing customer expectations and need legal guidance to achieve their goals – this is true whether they are entrepreneurs who have identified a gap in the market or well-established companies focused on delivering enhanced customer experiences.

Technology, particularly technical advances, often play a central role in building and expanding your business. Our focus on innovative technologies – advising on both the use and application as well as the development – is a clear advantage to clients.

Brand and reputation is another strength. As you well know, in a service industry, brand and reputation is everything. We work closely with our clients to ensure that measures are in place to ensure their brand name and reputation remains protected at all times. This can involve anything from IP protection advice or collection and use of data through to assisting with unwanted media attention.

We routinely provide more traditional advice such as employment, commercial, property, corporate and litigation. Our team is diverse enough to respond to most of the legal issues our clients may face.