Personal data has become a key business asset. The collection, retention and use of personal data is necessary in many situations and has the potential to create significant value, but it is not without risk. Cyber-attacks and data loss are unfortunately commonplace and a risk to all businesses.
We partner with clients to offer support in the event of a data breach. Combining our data privacy expertise with our extensive experience in the field of reputation management, we provide a market-leading service. We help clients to comply with all regulatory obligations including breach notification requirements, communicating with key stakeholders and clients and dealing with related reputational issues.
We also help clients faced with a wide range of contentious data protection issues, including complaints to the Information Commissioner’s Office (ICO), litigation in the High Court and dealing with contentious data subject access requests.
Responding to a subject access request, whether from a customer, ex-employee or potential litigant can be a time-consuming and complex undertaking and we help clients navigate the legal landscape.
Creating the right core team to deal with a data crisis is key, and we regularly work alongside a client’s own in-house legal team, and other advisors such as forensic IT experts, marketing and crisis communications teams. We can also help introduce clients to experts in those fields if required.
The range of our advice on data protection and privacy issues includes:
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